Cloud Administrator - M365 Level III Job at Brown & Brown, Daytona Beach, FL

K2NSVWIyUktzVDR6b1VCeEZWd0dXRE92L2c9PQ==
  • Brown & Brown
  • Daytona Beach, FL

Job Description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Cloud Administrator – M365 Level III to join our growing team in Daytona, FL!

Primary responsibilities include day-to-day operations and support of productivity and collaborations of M365 cloud technologies. The Cloud Administrator will work closely with other infrastructure teams, profit centers, and service desks. Monitor enterprise central ticketing system to ensure timely resolution of tech support issues within client defined SLA. Work under the direction of senior leadership and reports to the M365 Cloud Services Manager.

How You Will Contribute:

  • Resolve Level III incident tickets via ServiceNow based on SLA.
  • Support M365 products and Azure AD including Exchange, SharePoint, OneDrive, Multi-factor Authentication (MFA), Single Sign-on (SSO), and related technologies.
  • Administer and troubleshoot Outlook/Exchange Online, SharePoint, and OneDrive.
  • Create new and follow existing check lists to ensure a consistent result for routine and common tasks within our proactive IT management services.
  • Document troubleshooting steps and operational documentation for support teams.
  • Other duties may be assigned.

Skills & Experience to Be Successful:

  • Excellent interpersonal skills to effectively interact and communicate throughout the organization with individuals of varying technical knowledge.
  • Technical working experience with Microsoft 365 including SharePoint, OneDrive, Teams, Multi-factor Authentication, and Entra ID (Azure Active Directory).
  • Experience troubleshooting Microsoft 365; primarily Exchange Online, SharePoint Online, Teams and cloud-based services in Azure.
  • Assist in the deployment and support of M365 solutions in the enterprise.
  • PowerShell Scripting: (filtering, looping, methods, error handling)
  • Follow team procedures, identify gaps, and resolve effectively to continuously improve working practices.
  • Ensure operational standards are adhered to.
  • Always demonstrate and deliver excellent customer service to all clients.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
  • Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

Job Tags

Work experience placement,

Similar Jobs

BrainJuice®

Administrative and Design Assistant, Brand & Creative Services Team Job at BrainJuice®

 ...Administrative & Design Assistant, Brand & Creative Services to the Chief Marketing Officer & Senior Director of Brand + Creative Services and Sales Team ABOUT BRAINJUICE: Backed by science and sourced from nature, BRAINJUICE, BRAINJAVA & BRAINWATER is... 

ESRhealthcare

Business Analyst - Finance GL (9573-1) New York Mills, NY $$$ bonus Job at ESRhealthcare

 ...Business Analyst - Finance GL (9573-1) New York Mills, NY usa Business Analyst, Finance GL, Banking and Financial Technology, JIRA Stories, Test Scripts, Functional Testing, SQL salary. Experience level: Mid-senior Experience required: 7 Years Education level... 

Synstack Technologies

Mechanical Design Engineer - Mechatronics Job at Synstack Technologies

 ...Job Description: Mechanical Design Engineer | CAD Python Mechatronics FEA Prototyping Responsibilities: Design, prototype, and test hardware systems Perform FEA (structural, thermal, vibration) and tolerance analysis Create detailed engineering... 

Ultimate Staffing

Receptionist Job at Ultimate Staffing

 ...We've partnered with a well-established car dealership in Calabasas to recruit a professional and customer-focused Receptionist . This role is the first point of contact for customers and plays a key role in creating a welcoming and organized environment at the dealership... 

Clayco

Project Engineer - Systems & Equipment Innovations (SEI) Job at Clayco

 ...turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across...  ...Manage drawings, project closeouts, and turnovers. Observe field activities to assist with the schedule. Facilitate productivity...