Communications Specialist 3 Job at BCforward, Washington DC

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  • BCforward
  • Washington DC

Job Description

Job Description:

This role blends project coordination, strategic communications, technical writing, and data awareness and will contribute to RBP's efforts by managing cross-functional projects, producing the Human Rights Transparency Report, gathering supply chain data in support of the report and other team communications, maintaining external-facing communications platforms (e.g., SharePoint), supporting the team’s communications strategy, and building out playbook process documentation. The role requires strong collaboration across teams and levels, comfort with ambiguity, and the ability to leverage AI tools to streamline workflows and deliver insights.

Key Responsibilities:

Project Management (Non-IT Focus)

• Plan, direct, and coordinate human rights and supply chain subject-related projects with a specific focus on communication, reporting and data.

• Develop detailed project plans, assess feasibility, and integrate cross-functional activities.

• Maintain stakeholder relationships relative to projects across departments and levels, fostering collaboration and clarity.

Content Creation & Communications

• Develop clear, compelling messaging aligned with RBP’s mission and Microsoft’s broader Responsible AI and sustainability initiatives.

• Write, edit, and produce a variety of content, including web content, reports, newsletters, and technical documentation to capture processes and procedures.

• Ensure quality, accuracy, and effective storytelling aligned with corporate messaging.

SharePoint & Visual Design

• Maintain and update business content on the team’s SharePoint site for stakeholders.

• Design and implement visual solutions for web interfaces and publications.

• Create charts, graphs, and layouts based on data and design principles.

Data Analysis & Reporting

• Collect, manage, and analyze supply chain data to support human rights report and related communications.

• Maintain historical data in a structured, version-controlled format to enable trend analysis and audit readiness.

• Generate insights from collected data to inform strategy, enhance storytelling, and support decision-making.

• Collaborate on AI tool development with internal teams to improve data capture, analysis, and visualization.

Candidate Requirements

• Years of Experience Required: 5–7 years in relevant industry roles (Level 3 communication specialist).

Qualifications

• Bachelor’s degree in Communications, Marketing, Business Administration, Design, or a related field; PMI or PMP certification preferred.

• 3–5 years of experience in non-IT project management, communications, content creation, and technical writing

• Familiarity with stakeholder data collection and historical data management practices with ability to analyze data and generate actionable insights to support reporting and strategic decision-making.

• Strong verbal and written communication skills, attention to detail, and problem-solving abilities; able to work independently, manage time effectively, and adapt to changing priorities and ambiguous settings.

• Proficiency with Microsoft platforms and tools including Word, PowerPoint, Excel, Visio, SharePoint, Power BI, Planner; ability to navigate Azure DevOps and leverage AI tools such as Microsoft Copilot to enhance productivity and content quality.

Portfolio link appreciated!

Hard Skills

• Data collection and management

• Data analysis and insight generation

• Power BI for dashboards and visualizations

• Excel for organizing and analyzing data

• Technical writing and documentation

• Content creation for reports, newsletters, and web platforms

• SharePoint site management and content updates

• Adobe Creative Suite for layout and visual storytelling

• Microsoft Copilot for writing, analysis, and workflow automation

• Azure DevOps for work tracking and collaboration

• Microsoft Project and Planner for project planning

• Visio for process mapping and visual documentation

• PowerPoint and Word for presentations and written materials

Soft Skills

• Strong verbal and written communication

• Strategic thinking and storytelling

• Collaboration across diverse teams and levels

• Relationship-building with internal and external stakeholders

• Adaptability in ambiguous and evolving environments

• Time management and prioritization

• Attention to detail and accuracy

• Problem-solving and critical thinking

• Initiative and self-direction

• Cultural awareness and sensitivity

• Ability to translate complex data into clear insights

• Comfort with feedback and iterative improvement

Top 3 Hard Skills Required + Years of Experience

1. Writing/Content Creation (Minimum 5–7 years): Experience writing for various platforms (reports, websites, process documentation, newsletters, SharePoint).

2. Data Management/Organization (Minimum 5–7 years): Ability to collect, organize, and manage data from multiple teams, not deep analysis but ensuring data is accurate and accessible for reporting.

3. Project Management (Minimum 5–7 years): Coordinating reporting, documentation, and communications projects, including stakeholder engagement and tool/process development.

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