Key Responsibilities
•€€€€€€ Determine individual and family eligibility for our Client’s care programs.
•€€€€€€ Assist in coordinating and communicating schedules to internal/external Clients.
•€€€€€€ Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.
•€€€€€€ Timely management of casework, including proper documentation and case resolution.
•€€€€€€ Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.
•€€€€€€ Work efficiently / effectively in multiple databases to extract information.
•€€€€€€ Attend workgroup meetings and participate in discussions.
•€€€€€€ Assist leadership team, as necessary.
Requirements and Skills
•€€€€€€ Must have a bachelor’s or associate degree.
•€€€€€€ A background in Paralegal studies is a plus.
•€€€€€€ Work experience in a Legal environment a plus.
•€€€€€€ Customer service or call center experience a plus.
•€€€€€€ Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).
•€€€€€€ Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.
•€€€€€€ Excellent verbal and written communications skills.
•€€€€€€ Keen attention to detail and adherence to deadlines.
•€€€€€€ Strong time management, note-taking, email organization, and distribution skills.
•€€€€€€ Critical thinking and problem-solving skills.
Other Important Information
•€€€€€€ The position is a hybrid position in downtown Nashville, TN. The contractor will work onsite and remotely based on the team’s schedule.
•€€€€€€ The position is contract for 12 months with an opportunity to be extended.
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