Job Description

Colonial Life believes in making a lasting impact by empowering employers and employees with financial security. Backed by Colonial Life’s 80+ years of trust and growth, Colonial Life is committed to fostering a people-first culture and providing support to independent insurance agents throughout their journey.

We are searching for a passionate Customer Success Manager in the greater Syracuse area. The Manager is an independent insurance agent who leads and mentors other independent agents in delivering voluntary benefits that help employees navigate life's financial uncertainties with confidence.

Successful Managers prioritize:

• Coaching, mentoring, and inspiring other sales agents
• Identifying, interviewing, and recruiting new sales agents
• Providing hands-on field training and collaborative work experiences
• Facilitating sales meetings and training sessions
• Driving B2B employee benefits sales and managing client accounts
• Establishing strong connections with business owners, HR professionals, and key decision-makers
• Creating a dynamic, competitive, and team-oriented environment
• Cultivating and sustaining relationships with brokers

Beneficial Qualifications and/or Skills:

• Experience in B2B sales
• Proven ability to recruit, develop, and lead sales teams
• Background in insurance sales with an active Life & Accident/Health Insurance License (or willingness to obtain)
• Self-motivated with a strong work ethic and the ability to work independently while inspiring teams

Compensation: As a Customer Success Manager, you have the potential to earn competitive commissions based on sales results, including renewal income, bonuses, and world-class trips.

Training and professional development opportunities will be available to help you develop, expand, and strengthen your agency. You may also choose to become a member of the Association of Insurance Professionals (AIP), which can provide access to exclusive perks, discounts, and benefits.

This is an independent contractor opportunity in which you are in business for yourself but not by yourself. Any income range associated with this posting represents potential pre-tax earnings as a business owner in this role, not a guaranteed salary or guaranteed earnings. All earnings in this role are sales results-based and uncapped, with a tremendous potential for growth based on your business acumen and effort.

Job type: Contract

©2025 Colonial Life & Accident Insurance Company. Colonial Life insurance products are underwritten by Colonial Life & Accident Insurance Company, for which Colonial Life is the marketing brand.

Job Tags

Similar Jobs