Job Description

Member: Late Night Slice - A Columbus-founded pizza joint specializing in by-the-slice offerings and an irreverently fun atmosphere that is focused on experience as much as it is on serving excellent pizza. Open lunch, dinner, and late night for dine-in and carryout orders of all sizes.

Job Title:  District Manager 

Reports To:  Director of Operations 

FLSA  Status: Exempt 

The District Manager will be responsible for overseeing the operational and financial performance of multiple restaurant locations within the designated region. This role requires a skilled leader with the ability to enhance profitability, drive brand standards, develop teams, and foster a culture of excellence and community in service and hospitality. 

Essential Duties and Responsibilities:

• Operational Oversight : Ensure the successful implementation and maintenance of operational standards across all restaurants in the region, including food quality, service standards, cleanliness, and adherence to health regulations.
• Financial Management : Monitor and analyze financial performance metrics, including sales, labor costs, and profit margins. Develop and implement strategies to improve financial outcomes and achieve budget targets.
• Team Leadership : Recruit, train, and mentor restaurant managers and staff. Foster a positive working environment that encourages employee engagement and development.
• Performance Evaluation : Conduct regular performance reviews of restaurant managers, providing feedback and strategies for improvement. Assess restaurant operations and develop action plans to address any operational issues.
• Customer Experience : Ensure exceptional hospitality across all locations. Address customer feedback and complaints promptly and effectively. Take a proactive approach to hospitality standards and guidance.
• Strategic Planning : Collaborate with Executive Team to develop and execute business plans and initiatives for growth and market expansion in the region.
• Marketing and Promotions : Work with the marketing team to leverage local marketing efforts and promotional campaigns that drive traffic and increase brand awareness.
• Reporting : Prepare regular reports on operational performance, financial metrics, and compliance with corporate standards for the Executive Team.

Competencies:

• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Communication: Ability to communicate with customers, employees, management, and vendors. Conveys expectations to and provide concise and timely reporting.
• Time Management: Uses his/her time effectively and efficiently. Values time. Concentrates his/her efforts on the more important priorities.
• Work Quality: Directly responsible for quality control. Consistently achieves desired outcomes with a minimum of avoidable errors and problems.
• Safety: Organizes and trains other in proper safety standards. Ensures practices are followed daily.
• Teamwork: Promotes cooperation and commitment within a team to achieve goals.
• Customer Service: The ability to satisfy the expectations and requirements of customers. Displays courtesy and sensitivity and responds promptly to service requests. Identifies customer needs and explains services clearly. Handles difficult situations.
• Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.

Experience and Requirements:

• 5+ years of experience in restaurant management, with at least 2 years in a multi-unit managerial role.
• Strong financial acumen and experience with P&L management.
• Excellent leadership and team-building skills.
• Exceptional communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Proficient in Microsoft Office Suite and restaurant management software.

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Job Tags

Full time, Work at office, Local area, Night shift,

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