Position Overview
As an Incident Response Specialist, this position serves as the initial point of contact and plays a vital role in providing support to Scout professionals, leaders, parents or other individuals reporting allegations of child sexual abuse or significant youth safeguarding violations to the Scouts First Helpline. Your expertise will play a crucial role in ensuring that proper protocols are followed, and that families receive the support they need in a timely manner.
This position requires the ability to work under pressure while maintaining a compassionate and empathetic approach. This role performs a wide range of duties to include conducting initial assessment of reporter’s inquiries and needs; analyzing and making recommendations as to appropriate actions to be taken; and coordination and documentation of support/services offered and accepted in Scouting America’s efforts to ensure a victim’s needs are met. The Incident Response Specialist reports to the Manager, Membership Standard.
Responsibilities
Competencies
Qualifications
Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above-specified education and experience requirements.
Licenses
Certification as a Licensed Professional Counselor (LPC), or a Licensed Master Social Worker (LMSW), or Crime Victim Advocate certification preferred.
Preference
Bachelor’s degree in counseling, psychology, social work, or related field from an accredited university or college.
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