Job Description

About Upshop :

Upshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization processes for food retailers. Its unified platform simplifies and enhances associate tasks, promoting smarter and more interconnected operations across Fresh, Center, DSD, and eCommerce departments. With over 450+ retailers and 50,000+ stores relying on its mission-critical operations platform globally, customers have witnessed substantial enhancements in sales, shrinkage reduction, food safety, and sustainability throughout their stores.

At Upshop, we believe that great businesses are built by great people. Our People function is at the heart of our company’s growth, ensuring we attract, develop, and retain A Players who drive our mission forward.

Overview of the role:

Upshop is seeking a talented and detail-oriented Recruiter to join our growing team. In this role, you will be responsible for following the company's recruitment process, sourcing, identifying A Players, and building a strong pipeline. You will partner with hiring managers to understand their specific needs and requirements and guide the process from initial sourcing to offer negotiations. This position is a hybrid opportunity in Austin, Texas and will report to the Director, People.

Responsibilities:

• Manage the full-cycle recruitment process including sourcing, screening, scheduling, interviewing, and negotiating/closing offers
• Maintain and build out our ATS, Greenhouse
• Build and maintain a pipeline of A Player candidates using various sourcing methods such as job postings, social media, referrals, and LinkedIn Recruiter
• Collaborate with hiring managers to understand their specific recruitment needs and requirements
• Develop job descriptions, job postings, and other recruitment-related materials that reflect the company's culture and values
• Screen resumes and conduct phone interviews to assess candidate qualifications, skills, and fit
• Manage candidate communication and feedback throughout the recruitment process
• Ensure a smooth and positive candidate recruiting and onboarding experience
• Monitor recruitment metrics and provide regular, accurate reports on recruitment activity
• Learn our business, both strengths and pain points to find the talent that accelerates our organization.
• Build our employer brand by utilizing social media, career fairs, and other resources

Qualifications:

• Minimum 3 years of recruiting experience in a fast-paced, startup environment
• Experience working in a Technology or SaaS platform company is critical
• Greenhouse Guru
• Proven track record of hiring top technical, sales, and corporate talent
• Knowledge of the latest and emerging recruitment technologies and tools
• Ability to leverage creative sourcing strategies to locate hard-to-find talent
• Experience with understanding, explaining, and assessing for technical capabilities
• Ability to effectively communicate with hiring managers and candidates
• Ability to work independently and manage multiple recruitment initiatives simultaneously
• Positive attitude with a high level of initiative, solution-mindset and accountability
• Strong written and verbal communication
• Strong analytical and problem-solving skills

Preferred Qualifications:

• Bachelor's degree in Human Resources, Business or a related field or equivalent in experience

Why You’ll Love This Role at Upshop

• Make a Real Impact – You’ll play a crucial role in shaping our People function as we scale.
• Work with A Players – Join a team of smart, driven, and collaborative colleagues.
• Growth & Ownership – Take on big challenges, build processes from scratch, and own your function.
• Competitive Compensation & Benefits – Including employer-matched 401(k), generous PTO, and career development opportunities.

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