Job Description

Warehouse & Customer Support Administrator – Hillsboro, Oregon

We are seeking a highly capable Warehouse & Customer Support Administrator to support operations at a busy customer site in Hillsboro, Oregon. This role is essential to maintaining high service standards, managing customer inquiries and orders, and ensuring effective communication between internal and external stakeholders. The successful candidate will help resolve daily operational challenges and contribute to business growth for both our team and the customer.

What's the Job:

• Build and maintain strong relationships with new and existing customers.
• Respond to customer inquiries via phone, email, and in person.
• Deliver outstanding customer service at every opportunity.
• Collaborate with internal and external teams to complete tasks, resolve issues, and ensure timely order fulfillment.
• Perform order entry, stock reporting, and data input using various inventory management systems.
• Compile, analyze, and share reports with customers.
• Support inventory management and cycle counting activities.
• Monitor and manage stock levels across multiple warehouses to ensure optimal inventory mix.
• Track and coordinate incoming deliveries and customer shipments.
• Manage lead times and communicate updates to customers and stakeholders.
• Process delivery documents and maintain accurate records in the ERP system.
• Coordinate production and special orders involving kitting, assembly, or other value-added services.
• Identify and escalate issues or trends affecting service levels, inventory accuracy, or process efficiency.
• Develop product knowledge and understand the customer’s operating environment and part applications.

What is Needed:

• Previous experience in a similar role or industry.
• Strong commitment to delivering exceptional customer service.
• Ability to understand customer needs and ensure satisfaction.
• Excellent time management and organizational skills.
• Strong communication and administrative abilities.
• Capable of multitasking and thriving in a fast-paced environment.
• Flexible, proactive, and solution-oriented mindset.
• Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel).
• Experience with inventory management systems (ERP, WMS); familiarity with SAP, Maximo, or similar systems is a plus.
• Prior experience with spare parts, machine parts, automotive parts, or technical products is highly advantageous.

What’s in it for Me:

• Direct hire opportunity
• 401K, Medical, Dental, Vision
• Life & Disability
• Flexible spending account and health savings account.
• Career growth in a high-impact, client-facing role
• Collaborative and innovative work environment

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

Job Tags

Similar Jobs