Job Description
Responsibilities:
- Ensures department understands and follows all company policies and procedures.
- Coordinates and assigns technicians to set up, install, repair, and maintain all equipment and venue operations.
- Maintains a documentation system for all attractions and ensures a daily report is completed for all activities performed during their assigned shift.
- Ensures all Ride & Attraction equipment maintains the highest level of safety in accordance with USH Policies, accepted manufacturing practices and local standards.
- Provides technical guidance and mentoring as required to Ride & Attraction Technicians within the day-to-day detailed installation, test, and maintenance activities in the field. Builds strong team cohesion and motivation within the Technical Services Team.
- Performs all technical oversight duties and takes on all technical responsibilities in the absence of technical support personnel.
- Oversees all technical interaction with Attraction Responsible Engineers, Vendors, Sub-contractors, and other relevant 3rd person parties involved with Show and Ride systems. Develops an open working relationship with Specialty & General Contractors to ensure a clear line of communication regarding installation, test, and maintenance activities.
- Enforces Ride & Attraction technical principles to provide a quality product and necessary deliverables to our customers. Supports and advises the Rides & Attractions Assistant Managers and the Rides Senior Director on how best to achieve this goal.
- Advises, coordinates, and is accountable to the Senior Manager of Rides & Attractions, the Senior Director of Rides & Attractions, and the Senior Director of Engineering regarding the status and engineering quality of Ride & Attraction systems, including areas of risk or potential future risks.
- Ensures that collective bargaining agreements are upheld by partnering with HR and Labor Relations departments to maintain positive union relationships.
- Develops and implements action plans for the department’s future successes including training programs, workforce planning, and rewards and recognition programs.
Must Haves
- Bachelor’s degree from a four-year college or university in Engineering, Business Administration, or related field; or equivalent combination of education and experience required.
- 5-7 years of leadership experience in technical manufacturing environment.
- 3-5 years of operations management/team leadership experience
- Ability and willingness to work weekends and holidays.
- Proficiency in Microsoft Word, Excel. Ability to create log data with worksheets
- Familiarity with safety programs and OSHA environments
- Proven experience tracking Work Orders with an Asset Management tool
Desired Characteristics
- Theme Park Operations knowledge and experience.
- Inspections experience
- Experience managing in a union environment.
Job Tags
Holiday work, For contractors, For subcontractor, Local area, Shift work,